Customers’ reliance on online banking has increased manifolds to handle their finances. Therefore, digital banking has grown in importance. But banks need to deliver a reliable, secure and smooth customer experience. This is where test automation can help ensure a great user experience.
Today, many online payments are made at self-service kiosks, making them quick and easy to use. Businesses can easily communicate with non-tech clients via kiosks. The purpose of banking kiosk testing is to ensure that customers have an excellent experience. This helps to ensure that transactions are carried out securely and smoothly. Paying for products and services ordered by customers can be facilitated by kiosk testing and mobile POS testing.
Why should the banking domain use test automation?
Now, manual testing is insufficient due to the increasing complexity of banking applications.
The goal of kiosk Development in Banking is to make financial services accessible to all at any time. The banking industry might benefit from automated testing. It has the potential to make software development procedures more precise and efficient. During automated testing, software tools are used to run test cases automatically. This lets a lot of different scenarios be tested in a short time.
Test automation speeds up release while preserving quality. Through the automation of these tests, financial institutions detect and resolve digital banking system errors, enhancing user experience.
Organizations also depend on powerful test case management systems to streamline the testing process. They efficiently organize and perform these test cases. Numerous banking-related procedures and systems can benefit from automation testing. Online and mobile banking apps can leverage kiosk testing. Back-end services use it to handle deals and keep track of customer information. Another application of kiosk testing and mobile POS testing is to inspect banking systems for vulnerabilities and guarantee they are secure.
You can automate performance testing with a tester tool. There are a lot of automation testing tools to help you choose the best one for your banking software. Now, we’ll compare their features, pros, cons, and pricing.
Types of automation testing
1. Functional testing
Functional testing ensures software meets functional criteria. It ensures the kiosk works properly. It communicates with the financial system, performs transactions, and presents reports.
2. Performance testing
Performance testing checks how fast, easily, and steadily an application works with varying load situations. It tests the kiosk’s response and stability under varying loads. It can handle a lot of deals and traffic at once without any problems.
3. Security testing
The strength of an application’s protection against security vulnerabilities is assessed through security testing. Specifically, it examines the software and hardware of the kiosk to look for any issues. It prevents cybercriminals and other parties from gaining access to private financial details.
4. Testing for usability
It checks the kiosk’s usability and user experience to ensure a seamless and simple consumer experience.
Best tools for test automation in banking
1. Katalon Studio
Katalon Studio is a powerful automated testing tool. It is developed for testing mobile applications, Windows, and APIs. Its low-code method means that teams of all sizes can use it. Users can start testing promptly without having to learn a lot of code. Katalon Studio has emerged as the preferred end-to-end testing solution.
Important Features
- Flexible Test Design Provides the ability to create tests through automation, or by writing scripts.
- Included in the supported testing methodologies and testing across mobile platforms and browsers.
- Advanced Features Include smart wait, self-treatment, and customizable testing objects.
- Continuous testing through CI/CD integration.
- Detail-oriented reporting and smart debugging enable prompt issue resolution.
The benefits
- Non-technical people can automate testing without the need for programming.
- It’s easy to set up, so it’s quickly adopted.
- Time and effort are saved and efficiency is also increased.
- Frequent updates ensure compatibility with the latest systems.
Pricing
- Katalon Studio offers free and premium plans. The Enterprise edition has more tools and faster support.
2. Selenium
Selenium is a leading automation testing tool for web applications. It is the global standard for online automation testing due to its open-source nature and extensible collection of software tools.
Important Features
- Selenium is compatible with several programming languages.
- Selenium guarantees consistent web performance.
- Selenium Grid allows tests to be executed remotely and in parallel.
- Selenium interfaces work well with CI/CD pipelines.
The Benefits
- You can test it on different several platforms and browsers.
- Selenium’s vast community provides an abundance of resources for strong global support.
Pricing
- Selenium is open-source and free. It makes web automation affordable for enterprises of all sizes.
3. Applitools
Applitools is an innovative visual automated testing tool. It helps teams maintain UI consistency across a variety of platforms and devices. It is particularly well-suited for businesses that depend on the visual integrity of their applications.
Important Features
- AI-powered visual bug detection finds visual flaws in UI elements with accuracy.
- Dynamic Content Management reduces false positives and ensures precise test results.
- Quickly resolves visual issues by identifying their sources and suggesting automated solutions.
The Benefits
- Artificial intelligence detects UI mismatches accurately, reducing human mistakes.
- Comprehensive Browser and Device Support makes a consistent user interface across a variety of platforms.
- Automatic visual testing reduces manual checks and speed release cycles.
Pricing
- Individuals or small groups just starting with visual testing can benefit most from the Starter Plan.
- Eye Plan offers additional features and assistance for larger teams.
- Companies requiring rapid, comprehensive visual testing across all platforms can benefit from Ultrafast Test Cloud.
Best practices for testing a kiosk interface’s usability
- You should decide your goals before you begin testing. It will be much easier to create test scenarios, find participants, and assess the findings.
- Making the correct choice of approach and tool is crucial when kiosk testing and mobile POS tests the interface’s usability. There are different strategies and tools to test how easy it is to use a kiosk interface, based on your resources, goals, and the situation. This approach enables the kiosk to be tested with a diverse and extensive sample of users. It saves time and financial resources.
- The recruitment of appropriate participants is essential for the evaluation of kiosk interface usability. First, you should determine the demographics of your ideal users. You should choose participants who meet these requirements. This will ensure that you acquire thorough insights.
- You have to prepare test scenarios that match the activities and circumstances. Users may face this when interacting with the kiosk is essential for testing its usability. Your test cases should be realistic, clear, and to the point. They should cover the kiosk’s key features and functions.
- To get data, make sure that the testing technique is both consistent and ethical. Following a uniform and ethical test technique ensures data reliability and accuracy.
Conclusion
Qualitest’s leading kiosk testing and mobile POS testing solutions with strong AI capabilities employ algorithms to refine and improve testing scenarios, resulting in more precise testing.
This automation makes projects easier in mobile banking systems that are hard to do with regular locators. Proper automation testing systems provide comprehensive support for automating your testing procedures. It allows you to remain trustworthy, safe, and successful in the ever-changing financial sector. Your banking software can reach the highest requirements in the digital age with the correct tools and experience.
If you are looking for expert automation testing services for kiosk development, Qualitest can help. They can help you cut time to market and boost customer experience. Speak to an expert now!
